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Terms of Service

Last updated: 22 July 2026

Terms of Service - Pharmacy Weight Loss Machynlleth

Pharmacy Weight Loss Machynlleth
GPhC Registration No. 9012511
Last updated: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By placing an order or using our services, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Machynlleth is a GPhC-registered online pharmacy (GPhC No. 9012511) operating in Machynlleth, Wales, UK. We provide clinically supervised weight management services, including the supply of prescription and non-prescription weight loss medicines.

2. Eligibility

You must be aged 18 or over to use our services. By submitting a consultation, you confirm that the information you provide is accurate, complete, and truthful.

Our services are intended for residents of the United Kingdom. We reserve the right to decline any consultation or order at our professional discretion, including where we determine that a treatment is clinically unsuitable for you.

Certain weight loss treatments require a minimum Body Mass Index (BMI) or the presence of qualifying health conditions. You must meet the clinical criteria applicable to any medicine requested. Misrepresentation of your health status may result in harm and will result in immediate termination of your account.

3. Prescriptions

All prescription medicines are issued only following a thorough online consultation reviewed and approved by a GPhC-registered pharmacist or a registered prescriber. No prescription will be issued automatically.

By submitting a consultation, you consent to your information being reviewed by our clinical team. A valid UK prescription will be generated where clinically appropriate before any prescription medicine is dispensed.

We do not accept prescriptions issued outside the United Kingdom. Repeat prescriptions are subject to ongoing clinical review and are not guaranteed.

4. Payment

Payment is required in full at the time of ordering. We accept major debit and credit cards. All transactions are processed securely via an encrypted payment provider.

Prices displayed include VAT where applicable. We reserve the right to change our prices at any time, but changes will not affect orders already confirmed.

If a prescription is declined following clinical review, you will receive a full refund within 5–10 working days.

5. Delivery

Once your order has been approved by our pharmacist, we aim to dispatch your medication within 1 working day. Delivery times may vary and are subject to courier performance and external factors beyond our control.

Medicines will be dispatched in discreet, secure packaging to the address you provide. You are responsible for ensuring your delivery address is correct. We cannot accept liability for non-delivery resulting from an incorrect address.

We currently deliver to addresses within the United Kingdom only.

6. Cancellations and Refunds

You may cancel your order before it has been approved and dispatched by contacting us as soon as possible. Once a prescription has been issued and your order dispatched, cancellation may not be possible.

For hygiene and safety reasons, we are unable to accept returns of medicines once dispatched unless they are faulty or incorrectly supplied. In such cases, please contact us within 48 hours of receipt.

Refunds for eligible cancellations will be processed within 5–10 working days to your original payment method.

7. Medical Disclaimer

Our services do not replace your GP or any other healthcare professional. Information provided through our platform is for clinical dispensing purposes only and does not constitute a full medical consultation.

If you experience an adverse reaction or medical emergency, stop taking your medication immediately and seek urgent medical attention by calling 999 or attending your nearest A&E.

You are responsible for reading all patient information leaflets supplied with your medicines and for following dosage instructions provided.

8. Data and Privacy

We process your personal and health data in accordance with UK GDPR and the Data Protection Act 2018. Your data is used solely to provide our clinical and dispensing services and is handled with strict confidentiality.

We aim to respond to all data-related enquiries within 48 hours. For full details, please refer to our Privacy Policy.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions about these terms or our services, please contact us through our website or visit our pharmacy in Machynlleth. We are committed to providing safe, effective, and professional care.