Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Machynlleth | GPhC Registration No. 9012511
Last updated: July 2026

We are committed to protecting your personal data and handling it responsibly. This policy explains how we collect, use, and safeguard your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Pharmacy Weight Loss Machynlleth is a GPhC-registered online pharmacy weight loss clinic serving patients in Machynlleth and across the UK. We act as the data controller for all personal information collected through our services. Our lawful bases for processing your data include the performance of a contract, compliance with a legal obligation, and the provision of healthcare services.

Data We Collect

When you use our services, we may collect the following types of personal data:

• Identity and contact information: Full name, date of birth, address, email address, and telephone number.
• Health and medical information: Medical history, current medications, weight, BMI, and consultation responses required for safe prescribing.
• Order and payment information: Prescription details, delivery address, and payment records. We do not store full card details on our systems.
• Technical data: IP address, browser type, device information, and website usage data collected automatically when you visit our site.

How We Use Your Data

Your personal data is used to provide safe, effective, and legally compliant pharmacy services. Specifically, we use your data to:

• Process your online consultation and assess your suitability for weight loss treatment.
• Enable our pharmacist to review and approve your prescription before dispensing.
• Dispatch your medication, which is delivered within 1 working day of pharmacist approval.
• Maintain accurate medical records as required by GPhC regulations.
• Communicate with you about your orders, consultations, or any clinical concerns.
• Comply with legal, regulatory, and clinical governance obligations.

We will never sell your data to third parties or use it for unsolicited marketing without your explicit consent.

Cookies

Our website uses cookies to improve your browsing experience and understand how visitors interact with our site. Cookies are small files stored on your device. We use:

• Essential cookies: Necessary for the website to function correctly.
• Analytics cookies: Help us understand website traffic and usage patterns, using anonymised data.
• Preference cookies: Remember your settings and choices to improve your experience.

You can manage or disable cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of our site.

Third-Party Sharing

We only share your personal data with trusted third parties where necessary and lawful to do so. This may include:

• Prescribing clinicians and pharmacy staff involved in your care.
• Delivery partners who require your name and address to fulfil your order.
• Payment processors who handle transactions securely on our behalf.
• Regulatory bodies such as the GPhC or NHS, where we are legally required to disclose information.

All third-party providers are contractually required to handle your data securely and in accordance with UK data protection law. We do not transfer your data outside the UK without appropriate safeguards in place.

Data Retention

We retain patient records for a minimum of 8 years in line with NHS and GPhC guidance. After this period, data is securely deleted or anonymised. Payment and order records are kept only as long as necessary for legal and accounting purposes.

Your Privacy Rights

Under UK GDPR, you have rights in relation to your personal data. These include the right to access the data we hold about you, the right to request corrections if your information is inaccurate, and the right to request deletion of your data where it is no longer necessary for us to retain it. You also have the right to restrict or object to certain types of processing, and to receive a copy of your data in a portable format. To exercise any of these rights, please contact us directly using the details below. We will respond to all data-related requests promptly and in good faith.

Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Machynlleth
GPhC No. 9012511
Email: info@pharmacyweightloss.co.uk
Phone: (+44) 116 4646009